Política de envío

Shipping Policy

Last Updated: September 26, 2026

Processing Time

Each item is lovingly made to order and prayed over before it ships. Please allow 3–7 business days for processing (business days are Monday–Friday, excluding U.S. holidays). Custom and personalized items, seasonal launches, and high-volume periods may require additional time; any longer processing time will be shown on the product page or at checkout.

Some items are made in-house in Lancaster, Pennsylvania, and some are produced and shipped by trusted print-on-demand partners, so items in one order may arrive in separate packages.

Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location and shipping method and are shown before you pay. Estimated delivery after your order ships:

• Standard Shipping (U.S.): 5–10 business days

• International: times vary by destination and are shown at checkout

Delivery estimates are not guaranteed and can be affected by carrier delays, weather, or customs.

If Your Order Is Delayed

If we are unable to ship your order within the processing time stated above (or on the product page), we will notify you by email with a revised shipping date and give you the option to agree to the delay or cancel your order for a full, prompt refund of any unshipped items. If we cannot ship at all, we will cancel and refund your order.

Local Pickup & Local Delivery

If Local Pickup or Local Delivery is offered at checkout for your address, we'll email you when your order is ready and share pickup or delivery details. Please pick up your order within 30 days of our ready-for-pickup email, or let us know if you need more time.

Shipment Confirmation & Tracking

Once your order ships, you'll receive a confirmation email with tracking details. Please allow 24–48 hours for tracking updates to appear.

International Shipping

We joyfully ship to select international destinations shown at checkout. Unless checkout states that duties and taxes are included, customers outside the U.S. are responsible for any customs duties, taxes, or import fees charged by their country. Orders refused because of unpaid duties are not eligible for a refund of original shipping costs.

Lost, Stolen, or Damaged Packages

We pack every order prayerfully and with care. If your package arrives damaged, please email us within 30 days of delivery with your order number and photos so we can make it right (see our Refund Policy). If your tracking has not updated for 7 business days, or your package is marked delivered but you can't find it, please contact us at <info@kingdomcreationsbylily.com> within 30 days of the estimated delivery date. We'll open a claim with the carrier and work with you toward a replacement or refund.

Address Accuracy

Please double-check your shipping address at checkout. If you notice a mistake, contact us right away—we'll update it if your order hasn't shipped. Orders returned to us because of an incorrect or incomplete address provided by the customer can be reshipped for an additional shipping charge.

Seasonal & Faith-Inspired Packaging

Every order is wrapped with intention—often featuring seasonal touches and scripture-inspired details to uplift your heart. Packaging may vary based on the collection, fulfillment location, or time of year.

Thank you for supporting Kingdom Creations by Lily. Your order is more than a purchase—it's a piece of our testimony, sent with love from our family to yours.